Privacy Policy

Sun Craft Game collect your personal data so that you can benefit from Sun Craft Game's Services and we make it our duty to adhere to the rules of the game!

This privacy policy is designed to help you understand how your data is used, inform you of your rights and how to exercise your rights.

1. Personal information we collect and how we collect it

When you interact with or use our Services, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services (e.g., information about how you interact with our Services) and sometimes we collect the personal information directly from you when you use our Services (e.g., information you give us when setting up your account or user profile). At times, we may collect personal information about you from other sources and third parties, including other players.

Information We Collect Automatically or From You Directly

Registration Information

We may offer you the option to complete a user profile that is visible to other Studio users (“Account"). If you create an Account, you may provide us your name, a username, e-mail address, a password and other information that helps us confirm that it is you accessing your Account. We may do this through in-game dialog boxes, which you may choose to skip. If you sign into the Services with Facebook Connect, we will collect information that is visible via your Facebook account such as: (1) your first and last name, (2) Facebook ID, (3) Profile Picture/Image/URL, and (4) list of Facebook friends. Your Account may be used to publicly identify you as part of social features of the Services, which may include user-to-user interaction, chat or messaging functionality, public leaderboards, head-to-head competition, and other similar features. Your username associated with your Account will be public and will be shown to other users. In addition, your username will allow others to access information on your user profile that is considered public or that you have designated as public in your user profile settings.

Address Book Information

We may also offer you the ability to choose to import your contacts or manually enter e-mail addresses so that you can locate your contacts on Studio and invite your contacts to join you in the Services. This information is typically collected through the use of third-party mobile device software development kits. If you choose to import your contacts or manually enter e-mail addresses, we will store those contacts for purposes of helping you and your contacts make connections through our Services. You are responsible for ensuring your sharing of this information with us is compliant with applicable laws. In some countries, this may require you to get permission from the people you invite before you share their information.

Technical and Usage Information

When you access our Services, we may use cookies and other similar technologies to collect (i) certain technical information about your mobile device or computer system, including IP Address, mobile device ID (IDFA, Google Advertising ID or other identifiers), and the version of your operating system; and (ii) usage statistics about your interactions with the Services, including the links, objects, products and benefits you view, click or otherwise interact with (also known as “Clickstream Data"). Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. In connection with your use of certain Services, we will create and assign to your device an identifier that is similar to an account number. In addition, in certain circumstances, we may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as username, character name, or e-mail address. We may also infer your approximate geographic location based on your IP address.

Payment Information

When you order any good or service through the Services, including any virtual currency or virtual good, we collect certain non-financial transaction information related to these purchases, including what you purchased, the price, and the date. Your in-app purchase transactions are processed by third-party payment processors, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices). The third-party payment processors will collect your name, phone number, e-mail address, mailing address, billing address, and complete credit card information to enable them to process your payment. The third-party payment processors may also retain this information to enable you to purchase additional items through our Services without having to re-enter your payment information each time. Please note third-party payment processors do not share your financial information, like credit card numbers, with us. In addition, please note that the third-party payment processors’ processing of transactions and collection and use of your personal information is governed by their terms of service and privacy policy, and purchases through these third parties may also be subject to additional policies. We encourage you to review the terms of service and privacy policies of those third parties to learn more about how they handle your personal information.

Information Collected by or Provided to Customer Support

When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game-play or activity on the Services, and your username or ID number. We will also store the correspondence and information within the correspondence that you choose to share with us.

Communication Preferences

We may collect information about your interests and communication preferences that you choose to provide, such as when subscribing to news or alerts.

2. How we use your information

We use your personal and non-personal information, both individually and in aggregate, in the following ways:

To operate our business and to enhance and personalize your game experience, including to:

Operate, improve, and develop our games and services;

Populate online leaderboards and enable online challenges;

Help you find your friends or tell your friends about a product;

Facilitate sharing on social networks;

Serve and measure the effectiveness of advertising;

Measure the health of our services;

Provide game experiences customized to your preferences;

Facilitate your gameplay on multiple devices, when available;

Identify, fix, and troubleshoot bugs and service errors;

Provide software updates;

Save game progress and stats;

Adhere to your preferences and to deliver dynamic content; and

Help keep our services safe and fair, resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and to enforce our agreements and policies.

To provide you support, including to:

Help identify and troubleshoot problems with your account or games;

To survey your opinions through surveys or questionnaires;

Communicate with you and respond to your specific requests or questions; and

Manage and send you confirmations and important information about your products.

To personalize our communications with you, including to:

Present offers or information relating to games you might like;

Make recommendations to you; and

Personalize advertising for you and deliver targeted marketing, service updates and promotional offers.

We uses analytics services to understand how users engage with our products. Our analysis relies on your consistent device identifier, or identifier for vendor (IDFV) on Apple devices, so that we can track your behavior over time and develop an understanding of how you prefer to interact with our products. If you have more than one our product installed on your device, those products may share the same identifier value. This enables us to develop an understanding of how you engage with all of our products you have installed. The identifier value is provided to us through the operating system on your device. In the course of processing your data, we may do any of the following:

Analyze your behavior in our products over time;

Analyze your behavior in aggregate;

Combine your information with the information of other players to create anonymized aggregate reports that allow us to understand large-scale behavior trends;

Analyze your information to understand how well our products perform on your device or to investigate bugs, crashes, and other technical issues;

Combine your information with the information of other players to create customer segments based on behavior in our products or location-based behavior;

Use analysis of your behavior in our products to provide you with customized gameplay experiences;

Use your device identifier to enroll you in an A/B test. An A/B test is a type of simple behavioral experiment wherein groups of users are provided with slightly different experiences in our products so that we can research and analyze which of the experiences is the most compelling to users of our products; and

Analyze your behavior in the context of an A/B test.

European Economic Area (EEA) Only:

Per requirements under the EU’s General Data Protection Regulation (GDPR), we log your consent state for compliance purposes. This information is stored on servers hosted in the EU and is used solely for GDPR compliance. Your device identifier is stored along with your consent status. If you consent to personalized advertising, your device advertising identifier also is stored in case we need to be able to access it to assist you with data portability or erasure requests. Your device advertising identifier is not stored in our consent logging database if you do not consent to personalized advertising.

3. sharing of your information

We may share information we collect for the following purposes:

Service Providers. With service providers that perform services on our behalf or enhance our Services, including hosting services, customer service, analytics services and to assist us in our marketing efforts;

Payment Processors. With third-party payment processors that process payments you make;

Advertising Partners. Advertisers, ad exchanges and other ad technology companies that require the data to select and serve our relevant advertisements to you and others, and assist us in our marketing efforts, including as described in the Online Advertising section below;

Affiliates. With our parent company, subsidiaries and other affiliates;

Professional Advisors. With professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us;

Authorities and others. With law enforcement and public authorities, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above;

Business Transferees. With acquirers and other relevant participants (and their advisors) in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Studio or our affiliates (including, in connection with a bankruptcy or similar proceedings); and

Your specified recipients. We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.

4. Children's Privacy

The Services are not intended for use by children (aged 13 or such higher age as required by applicable law). We do not knowingly collect personal information from children through the Services or knowingly allow them to use our Services. If we learn that we have unintentionally collected personal information from a child, we will delete that information.

5. How long we will keep your Personal Data

We keep your Personal Data for as long as we need to provide the Services to you and fulfil the purposes set out in this Privacy Policy. This is also the case for anyone that we share your information with and who carry out services on our behalf.

When we no longer need to use your Personal Data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer be associated with you. When removing Personal Data, we will take commercially reasonable and technically feasible measures to make said Personal Data irrecoverable or irreproducible.

6. Further disclosures under the CCPA

During the past twelve (12) months, we have collected the following categories of personal information from the following sources, for the following purposes, and have shared them with the following third party service providers:

Personal Identifiers & contact information: Information you give us when you sign up to access our Products, or other information you choose to give us. Our purposes for collecting this information are:

To create your profile and so you can access our Products;

To provide Products you request;

To identify you when you sign-in;

To give you access to your user preferences;

To contact you for your views on our Products;

To allow participation in special events or contests (if specifically approved by you);

To notify you of changes or updates to our Products; and

For marketing purposes, based on your communication preferences.

Commercial Information: Information provided by you and/or third party stores. Our purposes for collecting this information are:

To verify your purchase of our Products and process any refunds

To reply to any queries and questions and to resolve billing-related problems

To carry out analysis and research to develop our Products

To protect you and the Products by seeking to detect and prevent fraud or other acts in breach of our terms of service or policies relevant to the Products

Technical and Device Information/Internet Activity: Information from your mobile or computer device when you use our Products. Our purposes for collecting this information are:

To provide you with an optimal experience

To understand how you interact with our Products

To provide Products you request

To measure and analyze the use and effectiveness of our Products

To understand which of your devices are using our Products

To provide safe and fair gaming environments

To track consents for use of personal information related to our Products

To serve advertisements within the Products

To customize and optimize the targeting of advertising both on our Products and across third party websites, apps and products

To operate and improve our Products

To fix errors

Feedback: Your questions, suggestions or views on the Products. Our purposes for collecting this information are:

To reply to your questions or queries

To record comments and information which you provide on our gaming forums

To conduct analysis and research to improve and develop the Products

Third Party Information: Information about your use of our Products that is shared with third party platforms and services connected with our Products. Our purposes for collecting this information are:

To enable us to provide tailored offers to you

To facilitate sharing on social networks

To facilitate your gameplay

7. How to contact us

If you have any questions about this Privacy Policy, please contact yaenuriamalia04@gmail.com